Emerging Skip Tracing and Debt Collections Agency in Sri Lanka

Serendib Tracing and Debt Collection Services known as STADCS is an unique agency, being your one-stop shop for prompt, professional and ethical international debt collection and skip tracing services.

With representation in all regions in Sri Lanka, we are in an unique position to deliver fast, effective solutions to the complex challenges of your global debt recovery problem all on a ‘No Win, No Fee’ basis.

All our staff are versatile agents who are capable of handling any complex assigned debt collection or to trace defaulters professionally adhering to their local legislation and regulations as well as the STACS Code of Conduct, assuring you of quality services. All our agents are specialists in handling both consumer (B2C) and commercial (B2B) collections with dignity and respect whilst delivering professional services at all times.

Furthermore, the STADCS is managed by Industry experts in Banking and Lawyers whose close supervision will be placed on all assignments and we will ensure effectiveness and efficiency on debt recovery whilst safeguarding reputational risk factor which will be an unique competitive advantage for our clients and partnering with us our clients will have peace of mind knowing their outstanding claims are in safe hands.

Our Vision

“To become most preferred debt collection agency to our clients, partners and employees.”

Our Mission

“To attract and attain our valued partners with efficient, ethical debt collection.”

Values

We live by our values

Accountability – we understand the importance of completing the tasks assigned to us thereby providing our clients with the best outcomes

Customer experience – we understand the need to exceed our clients’ expectations

Innovation – we understand that our industry is constantly changing which requires the best use of new technologies

Integrity – we understand the need to be honest coupled with strong moral principles in our daily activities

Team work – working together daily to complete our tasks efficiently and effectively.